At Bolt Clothing Boutique, we believe that shopping should be a joy, not a chore. We're thrilled to introduce our Try Before You Buy program, a feature designed to give you the comfort of trying on our clothes at home before making a purchase. This feature makes your online shopping experience seamless, hassle-free, and ultimately more satisfying.
How it Works:
The Try Before You Buy program initiates the moment your package is delivered. Our system, powered by TryNow, tracks the delivery of your package and the start date of your trial is based on the delivery notification from the carrier. In the unlikely event that a delivery event is not recorded by the carrier, TryNow will trigger the trial to begin 10 days after your order is placed.
You will have a Trial Period of 7 days to try on the clothes in the comfort of your own home. During this period, feel free to pair the items with existing pieces in your wardrobe, check for the perfect fit, and decide if they align with your style.
No charges will be made during this Trial Period. Your payment method will only be charged after the trial period if you decide to keep the items.
If you decide not to keep any items, you have a 10-day Return Flow period. This is the time allotted for initiating a return, return shipping, and issuing a refund on the return. This means that from the day your items are delivered, you have a total of 17 days (7-day trial + 10-day return period) to return the items.
Making a Return:
To initiate a return, please email us at email@example.com within your 7-day Trial Period. We will provide a return label for easy shipping. Bear in mind that the return processing time can take up to 10 days, hence we encourage you to initiate returns as soon as possible within the Trial Period.
Your card will be charged at the end of the Trial and Return Flow period or after a return and refund have been processed, whichever comes first.
With our Try Before You Buy feature, we're committed to ensuring your shopping experience is as smooth and satisfying as possible. Thank you for choosing Bolt Clothing Boutique, and we hope you'll love this new feature as much as we do!